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Features
UnoTelly has a simple smart DNS solution in the sense that you do not need a whole lot of messing around to get it to work. Sure, there are only two DNS addresses to fill in, but this is what makes everything simple. This of course means that you can only connect to the DNS servers via manual setup, but this should not be a problem. Regardless of the device or machine you use, all you have to do is access the properties of your internet connection, and change the DNS addresses there. Be warned, that a DNS is not the same as an IP address, even if they appear on the same screen. Furthermore, UnoDNS follows the trend of other similar companies in terms of protocols. By this, we mean that you can only connect to the DNS servers of the company if your internet connection runs on an IPv4 address. If you are using IPv6, make sure to deactivate it before you start any sort of manual setup.
DNS Dynamo
The DNS Dynamo is an interesting feature of the company. You can access its options via the Quickstart button on the official website. The DNS Dynamo’s main advantage is that if you want to unblock a streaming service that has different sets of programs for each country it is available in (like Netflix), you now get an easy way of selecting the country you want to simulate. For example if you live in France (which has Netflix), but you are interested in the U.S. selection of Netflix content (which is the greatest), then the DNS Dynamo helps you accomplish this with a few simple clicks. In terms of software, Android users can enjoy a customized application.
Channels & Streaming Services
Channels and streaming support is a strong side of UnoTelly. You can access a total of about 400 different channels online. Sadly, the number of countries accessible is not indicated at all, nor can you filter the list of broadcasts based on country (you can still search for one, though). Speaking of which, there are two other search options, next to the music, video and sports categories: it is great to see that UnoTelly indicates if a channel is free to view or if it is subscription based. So while the exact number is unclear, there are about 30 countries’ channels you can access.
Smart DNS Network
There is a minor disadvantage for UnoTelly’s DNS service: there are only two addresses to connect to – a primary and a secondary one. It is true though that you can customize your connection to some degree. In the case of Netflix, for example, the client area on the UnoTelly site helps you in selecting country specific regions. In terms of speed, the company completes what any other smart DNS organization does: they provide their access to blocked content without losing internet speeds. Our probing showed there was little speed difference between our connection without UnoTelly and our connection using UnoDNS.
VPN Service
UnoTelly has a VPN service as well. From the viewpoint of such products however, this is not an all-inclusive type of VPN. You have four countries to connect to via IP addresses: the UK, the USA, the Netherlands and Canada. There are two security protocols available for UnoVPN: PPTP and OpenVPN. We do not suggest connecting to the internet with PPTP, though; it might be faster than OpenVPN, but it is quite unsafe. The latter is made for safe connections, and it is a VPN’s main job to supply that.
Privacy Protection
First and foremost, UnoTelly’s privacy policy states right away that they “do not, and will not, actively monitor user activity or maintain direct logs to any customer’s internet activities. They do, however, “reserve the right to investigate matters we consider to be a violation of the terms of the Agreement or illegal.” So this means that unless you are doing something you are not supposed to be doing with the company’s services, nobody’s going to bother you.
Some information is collected by the company, though. For UnoDNS, “your IP address and any DNS requests made out from devices setup with UnoDNS servers are collected.” For UnoVPN, the login time, logout time and bandwidth used are stored, along with a minimum amount of log to satisfy the jurisdictional requirements of our VPN server”. Therefore, while the smart DNS part is fine, the VPN is a little bit dodgy.
OS, Device Support
UnoTelly has device support that is a lot better than average. Compatible computer related software includes Windows XP, Windows 7 and Vista, and Windows 8 and 10. You can also set things up on Mac OS X and Ubuntu Linux. Mobile devices include Android (4.0+ and also earlier versions of it), the iPhone, iPad and iPod Touch, Amazon Kindle Fire HD and Sonos. Gaming consoles are also well supported, with PS Vita, PS3, PS4, Xbox 360, Xbox One, Wii and Wii U available, and even Nintendo 3DS. Routers are numerous, with the following favored: Actiontec R 1000H, Apple Airport and its Extreme variant, Apple Time Capsule, Asus and Asus-DSL, Belkin, three different types of Bell modems, Buffalo routers, Cisco/Linksys, DD-WRT, D-Link, Netgear, Siemens Gigaset, TP-Link and URoad routers. For home multimedia experiences, try setting UnoTelly up with Apple TV, Boxee Box, Chromecast, Dynex Blu-ray player, Google TV, LG Smart TV, Amazon Fire TV, Now TV Box, Panasonic TV, Roku, Samsung TV and Blu-ray, Toshiba TV, Western Digital TV Live, Nexus Player, Sky TV Box.
Keep in mind that there are variants for some of these devices, and there is a guide for every one of them. Clearly, UnoTelly’s device support is just excellent.
Pricing
There are two main types of packages you can acquire UnoTelly with. The first is the standalone smart DNS, while the second is the UnoDNS plus the UnoVPN product. We are going to list costs for both cases. The values themselves are standard, not expensive, but not necessarily cheap either. Before you make a decision though, we would like to suggest that you sign up to the company’s 8-day free trial program. It is a great opportunity to see what you will experience first.
Now, for the prices. Both the UnoDNS and the UnoDNS + UnoVPN plans are available through four durations. One month of UnoDNS in itself costs $4.95. The plan advertised as 90 days fares at $12.95 ($4.32 per month), at 13% off. Half a year stands a bit better, with an overall of $24.95 ($4.16 per month). This offer is 16% cheaper than the standard price. The longest duration on sale is the annual one, with $47.95 ($3.94 per month) overall, resulting in a 21% discount.
The combined UnoDNS + UnoVPN package has different prices. One month will cost you $7.95. Three months will need a $19.95 ($6.65 per month) payment, resulting in a 17% discount. The biannual package has a 23% discount, with costs of $36.95 ($6.16 per month). In this case as well, the 12 months option is the least costly on a monthly basis. This one fares at $59.95 ($4.93 per month), meaning a 38% commotion. For all UnoTelly purchases, there is a 7-day money back guarantee in effect once you bought the product.
Payment options are not numerous with UnoTelly. Your three methods are PayPal, Visa and MasterCard, with the latter two being preferred ones.
Customer Service
There are a couple of ways to contact Unotelly, but those that are available work very well. First, you have the live chat option for immediate contact; we suggest you ask about general information here. Secondly, you can submit a ticket as well. This can be accessed through the contact button at the bottom of most UnoTelly pages. You can give useful cues to the staff and even attach files here to better illustrate your problem. If you encounter more serious obstacles, you can also enlist help via remote desktop. In this case you must confer with the company beforehand. For social media presence, UnoTelly runs its own blog and Twitter account. On the latter, you can ask questions to the company, too – they will help you out in more complicated matters as well.
Bottom Line
All in all, UnoTelly is a good service, with a little bit of sour here and there. The selection of channels is impressive, but filtering them is less convenient based on countries. Prices are average, which makes the 8-day free trial all the more welcome to help you assess the value for money. Customer support is fine, and the device selection is just awesome. Do not forget about the VPN service, either. While it is a small one, you get access to the essentials. UnoTelly is thus a well-balanced service that has a few backlashes here and there, but all in all you will get a pleasant experience.
Positives
- Device support
- ~400 channels
- VPN service
- DNS Dynamo
Negatives
- Only smaller ramblings
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